If you are facing the problem in syncing or downloading the content on Kindle, then read this article for the simple and easy solution.

amazon kindle supportSometimes you content on Kindle won’t sync or you are not able to download the desired content then where to go? Though Amazon Kindle Support is there for giving you guidance in this regard, but we will tell some simple and easy steps to help you in dealing with this issue.

Content not Syncing

If your notes, furthest page read, collections, and highlights are not syncing across your Kindle E-reader or reading apps, then you might have turned off the synchronization option on your Kindle or Amazon account or it is also possible that you may not be connected to a wireless network connection. You can use Kindle Support in case you face any problems regarding settings of your account.

Here the steps that you can follow when your content is syncing on Kindle :

  • Firstly, make sure that Whispersync for Books option is enabled on your Kindle. To check click on Menu at Home screen > Settings > Device Options > Advanced options > Whispersync for Books. Now check whether it is enabled or disabled. Check Enable if it is not.
  • kindle helpNow ensure that Whispersync Device Synchronization for your Amazon account is enabled. Using your PC go to Manage your Content and Devices > Settings > Device Synchronization > Whispersync Settings and Turned on the Whispersync device Synchronization.
  • Now check the status of your wireless internet connection. You can check the status from the indicators at home screen or in Settings option.
  • Now sync your device manually. While reading click on the top of the screen to see the reading toolbar and click on Quick Actions > Sync My Kindle.

You can take help from Amazon Kindle Customer Service in case you miss out any step.

Content not Downloading

amazon kindle com support

If you are trying to download any title on you Kindle and it’s not downloading or don’t seeing it listed on your home screen, then follow these steps and use Kindle Help in case you miss any of them :

  • Sync your device manually. While reading click on the top of the screen to see the reading toolbar and click on Quick Actions > Sync My Kindle.
  • Now restart your Kindle. For this you must press and hold the power button for & seconds till the time you see the power dialog box and then click on restart.
  • kindle comNow check the status of your wireless internet connection. You can check the status from the indicators at home screen or in Settings option.
  • Now go to Manage Your Content and Devices > Your Content > Pending deliveries. Now your title will download if it Is properly connected to a wireless connection.
  • Now check for your payment method whether it is valid or not. Check your default payment settings. For this you can also take help from Kindle Com Support.
  • Check if you are filtering the content. Go to My library > Downloaded button. If you are unable to see all the items, the name of the left drop down menu will appear at the upper right corner of the screen as Docs or Books or Collections. To view all items, click on all items option.

At www Kindle com Support you will get all this information related to your Kindle.

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