Amazon Echo users who are facing error 7:3:0:0:1 should follow the below-mentioned steps to get rid of the error.
Many people who are using Amazon Echo are experiencing an error, i.e., 7:3:0:0:1, which is related to Wi-Fi, but it is not just the simple Wi-Fi network problem, but it is a bit more than that. When people tried to set up their devices (both Echo and Wi-Fi router) and then, reconnected Amazon Echo to the Wi-Fi network, they were not able to get the job done. They have restarted the router so many times that if they are asked to do so again, then they will smack the person in the face.
Some people have tried getting in touch with Amazon Echo Help and support providers, and they told those people to try the following things.
- Reset your Amazon Echo using small button that is placed at the bottom of the device.
- Recycle Wi-Fi router.
- Upgrade router firmware.
Now, did it work after performing these steps? Of course not, if this was supposed to be done so easily, then why would people contact Amazon Echo support in the first place. The fact is, the problem is bigger than people would have anticipated.
When some people tried connecting to a different Wi-Fi network, they were able to use their device, but not at that particular Wi-Fi network, which they want to use in the first place. What’s the benefit of using a different Wi-Fi network when that’s located at your neighbor’s house. You can’t go to your neighbor’s house every time you feel talking to Alexa.
Sometimes, the problem is resolved by connecting the device to a different network and then, connecting it back again to the network that you want to use on a daily basis. Amazon Echo support providers will also ask if the router that you are using is a dual band or not. If it is a dual band router, then you will have to split the bands into two separate networks, out of which, one will be dedicated for Amazon Echo.
There is one more procedure as well, which doesn’t involve doing Amazon Echo setup, but a few other steps. No need to browse www Amazon com Echosetup because nothing has been given over there.
If you are using two separate networks at home, then this particular error is supposed to come. There won’t be any use of creating a new network with a same name. Amazon Alexa Setup will choose the closest network since you have named all the network same, but the problem remains as it is. You can restore your router settings to factory default, but that will not solve the problem. Many people try configuring it as a separate network, but with the same name, but the error would come again.
It is important that you extend the network instead of making a new one. When you do so, you will find that Alexa was able to connect to the home Wi-Fi network and your problem is also solved. There is no answer to the question that there are a dozen of other devices connected to the same network, but it was just Alexa who had an error. But, the end result is that the problem is resolved and your Alexa is working again. You don’t have to go to www.Amazon.com Echosetup because there won’t be any details about this error.
Another thing about this error is that it is not confined to Amazon Echo, and it can also engulf Amazon Echo Dot and Amazon Echo Tap in the same way like it did for Amazon Echo. So, you will have to perform the same steps in order to get this issue sorted out.